If your license check does not validate it could be due to a number of different reasons. In order for us to successfully reissue your license we need you to create a ticket at wetail.io/support.

Please include the following:

• your license key
• the domain of your site (if you want to register a test site, please add this as well)
• the IP address of your site

Every license is valid for one single domain. The www-prefix is also included in the pricing, as well as test sites. If you want more domains you will have to buy an extension. Please add this information in your support request as well.